Treatment Coordinator Job

Dental Treatment Coordinator/Scheduler

At Prairie Rose Family Dentists, we understand that a fulfilling career is more than just the work you do—it's about how that work fits into your life. With three thriving offices in the Bismarck-Mandan area, we’re a well-established practice that offers something unique: the flexibility and support to help you build a career that works for you.

Our practice is structured to create an environment where everyone finds their best fit and can collaborate with a team of professionals committed to achieving shared goals. With access to high-performing teams, you’ll work alongside both highly experienced, established doctors and dynamic associates focused on long-term practice growth. This structure provides a unique opportunity to refine your skills, expand your expertise, and contribute meaningfully to a practice that is continually evolving and thriving. Whether you’re seeking to deepen your professional knowledge, embrace mentorship opportunities, or find a role that supports your work-life balance, Prairie Rose Family Dentists is here to help you achieve your career aspirations. Submit an application here.

Position Overview:

Our Dental Treatment Coordinator role plays a vital role in ensuring patients receive the care they need by clearly presenting treatment plans, discussing financial options, and efficiently managing patient schedules. This position requires strong organizational skills, a high level of attention to detail, and the ability to deliver exceptional customer / patient service. Candidates must have a background in scheduling within a medical field and/or experience working in the dental industry to be considered for this role.

What We’re Looking For:

Relevant Experience: Background in scheduling in the a medical field and/or experience in the dental industry.

Communication Skills: Ability to explain dental topics and treatment plans clearly to patients.

Financial Management: Knowledge of financial systems and payment procedures.

People Skills: A personable, charismatic, and positive approach to patient care.

Resilience: Capacity to perform under pressure and meet deadlines.

Adaptability: Willingness to learn new medical topics and adapt to changing situations.

Key Responsibilities:

Treatment Plan Coordination

Present and explain treatment plans to patients in a clear, compassionate, and professional manner.
Discuss financial options, including insurance benefits, out-of-pocket costs, and payment plans.
Answer patient questions and address any concerns about treatment and costs.

Scheduling & Office Coordination

Schedule and confirm patient appointments while optimizing the provider’s schedule.
Follow up with patients about pending treatments, rescheduling, and reminders.
Collaborate with the clinical team to ensure a seamless patient experience and timely treatments.

Insurance & Payment Assistance

Verify insurance coverage and assist patients in understanding their benefits.
Work with insurance providers to obtain necessary pre-authorizations.
Assist in processing payments, managing financing options, and resolving billing inquiries.

Administrative Duties

Maintain accurate patient records in the practice management system.
Ensure proper documentation of treatment discussions and financial agreements.
Provide support for front desk duties, including answering phone calls and checking in patients.

Qualifications & Requirements:

Candidates must have a background in scheduling within a medical field and/or experience working in the dental industry to be considered for this role.
Knowledge of dental insurance, billing, and treatment planning is preferred.
Excellent communication and customer service skills.
Experience with scheduling / medical practice management software.
Ability to multitask, stay organized, and thrive in a fast-paced environment.
Friendly, professional, and team-oriented attitude.

Why Prairie Rose?

At Prairie Rose Family Dentists, we take pride in being a community-centered practice that values our team members as much as our patients. Joining us means becoming part of a practice that prioritizes not only exceptional dental care, but also the well-being and satisfaction of our employees. We believe that when our team thrives, our patients do too. That’s why we work hard to create an environment where you can grow professionally, maintain a healthy work-life balance, and feel supported every step of the way. Our commitment to high-performing teams and long-term practice growth ensures that you have the opportunities and resources to achieve your career goals with Prairie Rose.

Ready to Take the Next Step?

We’d love to hear from you! Complete an Employee Application and submit online. If you have questions or just want to talk, please email Emily Obritsch or call at 701.752.3237, we are here for you every step of the way.